I can navigate to the offending tracks in Folder view and they are displayed and can be played properly, even with the special characters in the folder name.ĭo you think it could be down to how MusicBee exports the list? I will try a different playlist creator and see. directly in the "media" folder rather than "media/artist/album".Īs you suggested I changed the names of the folders to remove the special characters, updated the playlists and re-indexed the library.Īll the tracks now appeared properly in the list, the 'ç' and 'ë' in the tag were displayed, so it is down to the appearance of these characters in the folder name only. It appears to be completely ignoring the folder structure in the playlist and so looking in the wrong place. This shows attempts to play one Poliça and one Tiësto track. Unable to play 01 Heroes.m4a - the file //NAS-53-CA-1C/media/01 Heroes.m4a cannot be found. Tuesday, Aug7:20 PM Greenwich Mean Time : Dublin, London Unable to play 04 Dark Star.m4a - the file //NAS-53-CA-1C/media/04 Dark Star.m4a cannot be found. Tuesday, Aug7:17 PM Greenwich Mean Time : Dublin, London Can you find the problem files in Folders view? In the Folders library view, you will be able to see the actual folder and file names. The indexer works with tags, not file names. Note that changing the folder name will not change the normal SONOS library views. Note that you'll need to update the SONOS library index if you change the file name or path. You could research this by attempting to change the folder name to eliminate the 'ç'. I have encountered a few cases with odd characters where Windows can create the file name, but cannot otherwise access the file. Either the playlist building program or the hard drive operating system might balk at the 'ç'. Since the m3u is simply a text file, you could look up the problem track using a text editor and check the path and file name for the problem track. and copy and paste the error message for us to view. If you are using the PC desktop controller, go to Help -> Error Log. Which program have you used to build your external playlist?
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